Hello from MCP server
[
{
"id": 7,
"book": "tnfrPlumbing",
"status": "success",
"created": "2025-12-05T19:35:55.130Z",
"changeset": [
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall and maintain a sump pump system with battery backup to ensure continuous groundwater removal from basements or crawl spaces — even during power outages — preventing flooding and water damage.\n---\nWhat You’re Solving:\n• Standing water or dampness in basement or crawl space\n• Risk of flooding during storms or power outages\n• Pump failure due to electrical issues\n• Peace of mind for homeowners in flood-prone areas\n• Preventative protection for finished basements and valuable property",
"refId": "PD11_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInspect, clean, and maintain the condensate pump system to ensure proper removal of condensation from HVAC systems, preventing water damage and system shutdowns.\n---\nWhat You’re Solving:\n• Standing water near HVAC units or furnaces\n• Pump not activating or running continuously\n• Overflow or leaks from the pump reservoir\n• Mold or mildew odors from stagnant water\n• Preventative maintenance to avoid HVAC damage or water-related issues",
"refId": "PD5_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair hot water circulator pump systems to ensure consistent hot water delivery throughout the home or business, improving comfort and system efficiency.\n---\nWhat You’re Solving:\n• Delayed or inconsistent hot water at fixtures\n• Noisy or vibrating pump operation\n• Leaks around pump housing or connections\n• Pump not activating or running continuously\n• Preventative maintenance to avoid system failure",
"refId": "PD13_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a hot water circulator pump system to provide instant hot water at fixtures throughout the home or business, improving comfort, reducing water waste, and enhancing plumbing efficiency.\n---\nWhat You’re Solving:\n• Long wait times for hot water at faucets or showers\n• Water waste from running taps while waiting for heat\n• Inconsistent hot water delivery in larger homes or buildings\n• Energy inefficiency in traditional plumbing setups\n• Preventative upgrade to improve system performance",
"refId": "PD16_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nPerform a complete flush of the tankless water heater system to remove mineral buildup, restore heating efficiency, and extend the life of the unit.\n---\nWhat You’re Solving:\n• Reduced hot water flow or inconsistent temperature\n• Mineral or scale buildup in heat exchanger\n• Error codes related to flow or heating performance\n• Noisy operation or overheating\n• Preventative maintenance to avoid costly repairs or replacements",
"refId": "PE28_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nFlush the tanked gas water heater to remove sediment buildup, improve heating efficiency, and extend the life of the unit while ensuring safe and reliable operation.\n---\nWhat You’re Solving:\n• Reduced hot water output or slow recovery time\n• Rumbling or popping noises from the tank\n• Sediment buildup affecting burner performance\n• Discolored or odorous hot water\n• Preventative maintenance to avoid tank damage or failure",
"refId": "PE69_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nFlush the tanked electric water heater to remove sediment buildup, improve heating efficiency, and extend the life of the unit while ensuring safe and reliable operation.\n---\nWhat You’re Solving:\n• Reduced hot water output or slow recovery time\n• Rumbling or popping noises from the tank\n• Sediment buildup affecting heating element performance\n• Discolored or odorous hot water\n• Preventative maintenance to avoid tank damage or failure",
"refId": "PE72_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall or service a mixing valve system to regulate hot water temperature, ensuring safe, consistent delivery to fixtures and protecting against scalding or thermal shock.\n---\nWhat You’re Solving:\n• Water too hot at faucets or showers\n• Temperature fluctuations during use\n• Risk of scalding, especially for children or elderly\n• Inconsistent hot water delivery across fixtures\n• Preventative safety upgrade for plumbing systems",
"refId": "PE30_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nSafely install a 50-gallon gas-powered vented water heater to provide reliable hot water for residential or commercial use, ensuring proper venting, code compliance, and long-term performance.\n---\nWhat You’re Solving:\n• Insufficient hot water for larger households or businesses\n• Aging or leaking water heater\n• Safety concerns with outdated gas or venting systems\n• High energy costs from inefficient equipment\n• Preventative upgrade to avoid emergency failure\nFOR 40 and 75 GALLON TOO",
"refId": "PE16_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nSafely install a 50-gallon gas-powered vented water heater to provide reliable hot water for residential or commercial use, ensuring proper venting, code compliance, and long-term performance.\n---\nWhat You’re Solving:\n• Insufficient hot water for larger households or businesses\n• Aging or leaking water heater\n• Safety concerns with outdated gas or venting systems\n• High energy costs from inefficient equipment\n• Preventative upgrade to avoid emergency failure\nFOR 40 and 75 GALLON TOO",
"refId": "PE17_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nSafely install a 50-gallon gas-powered vented water heater to provide reliable hot water for residential or commercial use, ensuring proper venting, code compliance, and long-term performance.\n---\nWhat You’re Solving:\n• Insufficient hot water for larger households or businesses\n• Aging or leaking water heater\n• Safety concerns with outdated gas or venting systems\n• High energy costs from inefficient equipment\n• Preventative upgrade to avoid emergency failure\nFOR 40 and 75 GALLON TOO",
"refId": "PE18_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a 40-gallon gas direct vent water heater to deliver safe, efficient hot water while venting combustion gases directly outside, ideal for spaces without access to a vertical flue.\n---\nWhat You’re Solving:\n• Inconsistent or insufficient hot water supply\n• Aging or leaking water heater\n• Safety concerns with outdated venting systems\n• High energy costs from inefficient equipment\n• Preventative upgrade for modern, sealed combustion technology\nFor 50 gallon too",
"refId": "PE26_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a 40-gallon gas direct vent water heater to deliver safe, efficient hot water while venting combustion gases directly outside, ideal for spaces without access to a vertical flue.\n---\nWhat You’re Solving:\n• Inconsistent or insufficient hot water supply\n• Aging or leaking water heater\n• Safety concerns with outdated venting systems\n• High energy costs from inefficient equipment\n• Preventative upgrade for modern, sealed combustion technology\nFor 50 gallon too",
"refId": "PE27_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a compact electric water heater (typically 2.5 to 10 gallons) to provide hot water for point-of-use applications such as under-sink, breakroom, or remote fixtures in residential or commercial settings.\n---\nWhat You’re Solving:\n• Lack of hot water at isolated or low-demand fixtures\n• Long wait times for hot water from central systems\n• Space constraints in tight installation areas\n• Energy waste from oversized systems\n• Preventative upgrade for convenience and efficiency",
"refId": "PE20_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall or service an under-sink instant hot water dispenser to provide near-boiling water on demand for cooking, cleaning, beverages, and convenience in residential or commercial settings.\n---\nWhat You’re Solving:\n• Waiting for water to boil for tea, coffee, or cooking\n• Inconvenient access to hot water for cleaning tasks\n• Inefficient use of stove or microwave for small hot water needs\n• Space limitations for countertop appliances\n• Preventative maintenance to ensure safe and reliable operation",
"refId": "PE22_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a high-efficiency heat pump water heater to provide reliable hot water while using ambient air to reduce energy consumption and lower utility costs in residential or commercial settings.\n---\nWhat You’re Solving:\n• High energy bills from traditional electric or gas water heaters\n• Inconsistent hot water supply in high-demand households\n• Environmental impact from fossil fuel-based systems\n• Limited space for separate heating and water systems\n• Preventative upgrade to modern, energy-saving technology",
"refId": "PE80_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall an indirect water heater system that uses a boiler or hydronic heating source to heat domestic water through a heat exchanger, providing efficient and consistent hot water for residential or commercial use.\n---\nWhat You’re Solving:\n• High energy costs from separate heating systems\n• Inconsistent hot water supply during peak usage\n• Limited space for multiple heating appliances\n• Need for integration with existing boiler systems\n• Preventative upgrade to improve system efficiency and performance",
"refId": "PE83_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nRemove and replace a malfunctioning or outdated tub mixer valve to restore proper temperature control, improve water flow, and ensure safe, comfortable bathing or showering.\n---\nWhat You’re Solving:\n• Inability to control water temperature accurately\n• Leaking or dripping from the tub spout or showerhead\n• Stiff or stuck valve handle\n• Uneven water pressure or flow\n• Preventative upgrade to modern, code-compliant fixtures",
"refId": "PF17_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair a malfunctioning tub mixer valve to restore proper temperature control, eliminate leaks, and ensure safe, comfortable water flow during bathing or showering.\n---\nWhat You’re Solving:\n• Difficulty adjusting water temperature\n• Leaking from the valve, spout, or showerhead\n• Stiff or stuck valve handle\n• Uneven water pressure or flow\n• Preventative maintenance to avoid full valve replacement",
"refId": "PF22_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nRemove and replace a freestanding shower mixer valve to restore precise temperature control, improve water flow, and ensure safe, stylish, and functional showering in modern bathroom setups.\n---\nWhat You’re Solving:\n• Inability to adjust water temperature accurately\n• Leaking or dripping from the showerhead or valve body\n• Stiff or malfunctioning valve handle\n• Uneven water pressure or flow\n• Preventative upgrade to maintain performance and aesthetics",
"refId": "PF27_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair a freestanding shower mixer valve to restore smooth temperature control, eliminate leaks, and ensure safe, reliable water flow in modern bathroom setups.\n---\nWhat You’re Solving:\n• Difficulty adjusting water temperature\n• Leaking from the valve body or showerhead\n• Stiff or stuck valve handle\n• Uneven water pressure or flow\n• Preventative maintenance to avoid full valve replacement",
"refId": "PF32_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nRemove and replace a malfunctioning or outdated tub and shower combo mixer valve to restore proper temperature control, improve water flow, and ensure safe, comfortable bathing and showering.\n---\nWhat You’re Solving:\n• Inability to control water temperature accurately\n• Leaking from the tub spout or showerhead\n• Stiff, stuck, or broken valve handle\n• Uneven water pressure or temperature fluctuations\n• Preventative upgrade to modern, code-compliant fixtures",
"refId": "PF37_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair a malfunctioning tub and shower mixer valve to restore proper temperature control, eliminate leaks, and ensure safe, comfortable water flow for both bathing and showering.\n---\nWhat You’re Solving:\n• Difficulty adjusting water temperature\n• Leaking from the tub spout or showerhead\n• Stiff, stuck, or noisy valve handle\n• Uneven water pressure or temperature fluctuations\n• Preventative maintenance to avoid full valve replacement",
"refId": "PF42_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nRemove and replace the tub waste and overflow assembly to ensure proper drainage, prevent leaks, and maintain safe water levels during bathing.\n---\nWhat You’re Solving:\n• Slow or clogged tub drainage\n• Leaking around the tub or below the floor\n• Corroded or outdated drain components\n• Overflow not functioning properly\n• Preventative upgrade to avoid water damage",
"refId": "PF8_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a new vanity faucet to ensure proper water flow, enhance bathroom aesthetics, and provide reliable performance for everyday use.\n---\nWhat You’re Solving:\n• Leaking or outdated faucet\n• Poor water pressure or inconsistent flow\n• Cosmetic upgrade for bathroom remodels\n• Loose or corroded faucet components\n• Preventative replacement to avoid future plumbing issues",
"refId": "PF4_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair a malfunctioning vanity faucet to restore proper water flow, eliminate leaks, and ensure smooth operation for everyday bathroom use.\n---\nWhat You’re Solving:\n• Leaking from the faucet spout or base\n• Difficulty turning handles or adjusting temperature\n• Low water pressure or inconsistent flow\n• Loose or corroded faucet components\n• Preventative maintenance to avoid full faucet replacement",
"refId": "PF47_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair leaks, clogs, or damaged components under a bathroom vanity sink to restore proper drainage and prevent water damage.\n---\nWhat You’re Solving:\n• Leaking P-trap, drain lines, or shut-off valves\n• Clogs causing slow or backed-up drainage\n• Loose or corroded fittings and connections\n• Water damage or mold under the vanity\n• Preventative maintenance to avoid costly repairs",
"refId": "PF14_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a new kitchen faucet to ensure reliable water flow, improve functionality, and enhance the appearance of the kitchen sink area.\n---\nWhat You’re Solving:\n• Leaking or outdated faucet\n• Poor water pressure or inconsistent flow\n• Loose or corroded faucet components\n• Cosmetic upgrade for kitchen remodels\n• Preventative replacement to avoid future plumbing issues",
"refId": "PG1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair a malfunctioning kitchen faucet to restore proper water flow, eliminate leaks, and ensure smooth operation for everyday kitchen use.\n---\nWhat You’re Solving:\n• Leaking from the faucet spout, base, or spray hose\n• Difficulty turning handles or adjusting temperature\n• Low water pressure or inconsistent flow\n• Loose or corroded faucet components\n• Preventative maintenance to avoid full faucet replacement",
"refId": "PG11_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair leaks, clogs, or damaged plumbing components under the kitchen sink to restore proper drainage and water supply, and prevent water damage or mold growth.\n---\nWhat You’re Solving:\n• Leaking drain pipes, supply lines, or shut-off valves\n• Clogs causing slow or backed-up drainage\n• Loose, corroded, or damaged fittings and connections\n• Water damage or odors under the sink\n• Preventative maintenance to avoid costly repairs",
"refId": "PG14_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a new garbage disposal unit under the kitchen sink to improve food waste management, enhance kitchen convenience, and ensure safe, reliable operation.\n---\nWhat You’re Solving:\n• Lack of efficient food waste disposal\n• Frequent clogs or backups in the kitchen drain\n• Outdated or non-functioning disposal unit\n• Unpleasant odors from food buildup\n• Preventative upgrade for cleaner, more functional kitchen plumbing",
"refId": "PG3_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall or repair a dishwasher air gap to prevent dirty water from backflowing into the dishwasher, ensuring safe and sanitary kitchen plumbing in compliance with local plumbing codes.\n---\nWhat You’re Solving:\n• Backflow of wastewater into the dishwasher\n• Leaking or disconnected air gap components\n• Improper drainage or gurgling sounds during dishwasher cycles\n• Non-compliance with plumbing codes or inspection requirements\n• Preventative maintenance to protect clean water supply",
"refId": "PG7_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a new hose bib (outdoor faucet) to provide convenient access to water for outdoor use, including gardening, cleaning, and irrigation, while ensuring proper sealing and freeze protection.\n---\nWhat You’re Solving:\n• No outdoor water access or poorly placed spigots\n• Leaking or corroded hose bibs\n• Difficulty connecting hoses or accessories\n• Risk of freezing and pipe damage in cold weather\n• Preventative upgrade for seasonal use and water control",
"refId": "PH1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a frost-proof yard hydrant to provide reliable outdoor water access year-round, especially in areas without nearby structures, while preventing freezing and ensuring proper drainage.\n---\nWhat You’re Solving:\n• No water access in remote or open outdoor areas\n• Seasonal freezing of outdoor faucets\n• Leaking or broken outdoor water fixtures\n• Inconvenient hose setups or water hauling\n• Preventative upgrade for farms, gardens, or large properties",
"refId": "PH30_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nSafely remove and replace an existing water meter to ensure accurate water usage tracking, prevent leaks, and maintain compliance with municipal or utility standards.\n---\nWhat You’re Solving:\n• Inaccurate water usage readings\n• Leaking or damaged meter housing\n• Non-functioning or outdated meter technology\n• Utility billing discrepancies\n• Preventative upgrade to avoid service interruptions",
"refId": "PH23_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nReplace damaged, leaking, or outdated water supply lines to ensure safe, reliable water delivery to fixtures such as faucets, toilets, and appliances.\n---\nWhat You’re Solving:\n• Leaking or corroded supply lines\n• Reduced water pressure or intermittent flow\n• Risk of water damage from burst or cracked lines\n• Outdated materials not up to current code\n• Preventative maintenance to avoid plumbing emergencies",
"refId": "PH5_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nReplace worn or leaking shut-off valves and water stops to ensure safe, reliable control of water flow to individual fixtures such as faucets, toilets, and appliances.\n---\nWhat You’re Solving:\n• Leaking or corroded shut-off valves\n• Inability to turn off water during repairs or emergencies\n• Loose or damaged water stops\n• Risk of water damage from failed connections\n• Preventative maintenance to ensure fixture isolation",
"refId": "PH7_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall or replace water supply lines for appliances such as refrigerators, dishwashers, and washing machines to ensure safe, leak-free operation and reliable water access.\n---\nWhat You’re Solving:\n• No water supply to new or relocated appliances\n• Leaking or corroded water lines\n• Improper or unsafe connections\n• Risk of water damage from loose fittings\n• Preventative setup for long-term appliance performance",
"refId": "PH9_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a dedicated water supply line to a refrigerator’s ice maker to ensure consistent, clean water flow for ice production and optional chilled water dispensing.\n---\nWhat You’re Solving:\n• No water supply to ice maker or dispenser\n• Leaking or improperly installed water lines\n• Inconsistent ice production or water flow\n• Risk of water damage from loose fittings\n• Preventative setup for reliable appliance performance",
"refId": "PH3_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair issues with a laundry or utility sink to restore proper drainage, water supply, and structural integrity for reliable use in laundry or utility areas.\n---\nWhat You’re Solving:\n• Leaking faucet, drain, or supply lines\n• Cracked or damaged sink basin\n• Clogs causing slow or backed-up drainage\n• Loose or corroded fittings and connections\n• Preventative maintenance to avoid water damage or plumbing failure",
"refId": "PH12_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall or upgrade the washer box and associated plumbing to improve water supply and drainage for laundry appliances, ensuring safe, efficient, and code-compliant operation.\n---\nWhat You’re Solving:\n• Leaking or outdated washer box and connections\n• Inadequate drainage or water supply for washing machines\n• Risk of flooding or water damage during laundry cycles\n• Non-compliant or unsafe plumbing setups\n• Preventative upgrade for long-term laundry room performance",
"refId": "PH28_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nLocate and repair leaking water pipes to restore safe, efficient water flow and prevent property damage, mold growth, and high utility costs.\n---\nWhat You’re Solving:\n• Visible water damage on walls, ceilings, or floors\n• Dripping or pooling water from pipes or joints\n• Increased water bills from hidden leaks\n• Corrosion or cracks in pipe material\n• Preventative maintenance to avoid major plumbing failures",
"refId": "PI1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nExcavate and replace the main water supply line to restore safe, reliable water delivery to the property, eliminate leaks, and ensure compliance with local plumbing codes.\n---\nWhat You’re Solving:\n• Leaking or damaged underground water line\n• Low water pressure throughout the property\n• Discolored or contaminated water supply\n• Outdated piping materials (e.g., galvanized, lead)\n• Preventative upgrade to avoid major water service disruptions",
"refId": "PI11_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall an inline water filtration system to improve water quality by reducing sediment, chlorine, and other contaminants at the point of use or entry, ensuring cleaner, better-tasting water for drinking, cooking, and appliances.\n---\nWhat You’re Solving:\n• Unpleasant taste or odor in tap water\n• Sediment or discoloration in water supply\n• Chlorine or chemical presence in drinking water\n• Appliance wear due to hard water or debris\n• Preventative upgrade for healthier, cleaner water",
"refId": "PJ1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nLocate and repair gas leaks in residential or commercial gas lines to ensure safety, restore proper system function, and prevent hazardous conditions.\n---\nWhat You’re Solving:\n• Smell of gas indoors or outdoors\n• Hissing sounds near gas appliances or piping\n• Unexplained increase in gas bills\n• Inoperable gas appliances\n• Preventative action to avoid fire, explosion, or health risks",
"refId": "PK1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nSafely replace the gas supply line to appliances such as stoves, dryers, or water heaters to ensure secure connections, proper gas flow, and compliance with safety codes.\n---\nWhat You’re Solving:\n• Leaking, corroded, or damaged gas lines\n• Improper or unsafe gas connections\n• Appliance not receiving adequate gas supply\n• Outdated materials not up to current code\n• Preventative upgrade to avoid gas leaks or appliance failure",
"refId": "PK11_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair issues with gas log fireplace systems to restore safe, efficient operation and ensure reliable heating and ambiance in residential or commercial spaces.\n---\nWhat You’re Solving:\n• Pilot light won’t stay lit or burner won’t ignite\n• Weak or uneven flame patterns\n• Gas odors or suspected leaks\n• Malfunctioning remote or wall switch controls\n• Preventative maintenance to avoid unsafe operation",
"refId": "PK14_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nLocate and repair leaks in drain systems to prevent water damage, restore proper drainage, and ensure the integrity of plumbing infrastructure in residential or commercial properties.\n---\nWhat You’re Solving:\n• Visible water damage under sinks, floors, or ceilings\n• Musty odors or mold growth near plumbing areas\n• Unexplained moisture or dripping sounds\n• Loose, cracked, or corroded drain fittings\n• Preventative action to avoid structural damage or costly repairs",
"refId": "PL1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair a malfunctioning water softener system to restore proper operation, improve water quality, and protect plumbing and appliances from hard water damage.\n---\nWhat You’re Solving:\n• Hard water stains on fixtures and appliances\n• Reduced soap effectiveness or dry skin\n• Salt bridging or clogged resin tank\n• System not regenerating or cycling properly\n• Preventative maintenance to avoid full system replacement",
"refId": "PN1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a water softener or filtration system to improve water quality by removing minerals, contaminants, or impurities, ensuring cleaner, safer water for residential or commercial use.\n---\nWhat You’re Solving:\n• Hard water causing scale buildup on fixtures and appliances\n• Unpleasant taste, odor, or discoloration in tap water\n• Skin irritation or dry hair from mineral-heavy water\n• Sediment or chemical contaminants in drinking water\n• Preventative upgrade for long-term plumbing and appliance protection",
"refId": "PN4_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nRemove and replace a failing or outdated pressure tank to restore consistent water pressure, protect the well pump, and ensure reliable water delivery throughout the home or business.\n---\nWhat You’re Solving:\n• Fluctuating or low water pressure\n• Short cycling or constant running of the well pump\n• Leaking or waterlogged pressure tank\n• Noisy plumbing or air in water lines\n• Preventative upgrade to avoid pump damage and service interruptions",
"refId": "PO9_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall or replace a pitless adapter to ensure a secure, sanitary, and frost-proof connection between a well casing and the water line, allowing reliable water delivery from a submersible pump to the home or business.\n---\nWhat You’re Solving:\n• Leaking or corroded well connections\n• Inaccessible or outdated water line entry points\n• Risk of contamination from above-ground connections\n• Freeze-related failures in exposed piping\n• Preventative upgrade for long-term well system reliability",
"refId": "PO22_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInspect, test, and service water or wastewater pumps (e.g., sump, sewage, booster, or circulation pumps) to identify performance issues, restore proper function, and prevent system failure.\n---\nWhat You’re Solving:\n• Pump not turning on or running continuously\n• Unusual noises, vibrations, or overheating\n• Low or no water flow\n• Leaks or electrical issues\n• Preventative maintenance to extend pump lifespan",
"refId": "PO27_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and repair or replace a cycle stop valve to maintain consistent water pressure, protect the pump system, and ensure efficient operation of well or booster pump setups.\n---\nWhat You’re Solving:\n• Fluctuating or inconsistent water pressure\n• Pump short cycling or running continuously\n• Noisy operation or vibration in the plumbing system\n• Valve leaks or failure to regulate flow\n• Preventative maintenance to protect pump and plumbing components",
"refId": "PO32_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nRemove and replace a submersible well pump to restore consistent water pressure and flow from the well to the home or business, ensuring safe and efficient operation of the water system.\n---\nWhat You’re Solving:\n• No water or low water pressure from well system\n• Pump failure due to age, wear, or electrical issues\n• Intermittent cycling or noisy operation\n• Contaminated or discolored water from pump damage\n• Preventative upgrade to avoid emergency water outages",
"refId": "PO37_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and replace jet pump well systems to restore consistent water pressure and flow, improve system reliability, and prevent future pump failures in residential or commercial properties.\n---\nWhat You’re Solving:\n• Delayed or inconsistent water pressure at fixtures\n• Pump losing prime or failing to maintain suction\n• Noisy or vibrating pump operation\n• Leaks around pump housing or pipe connections\n• Pump not activating or running continuously\n• Outdated or undersized pump for current water demand\n• Preventative maintenance or replacement to avoid emergency failure",
"refId": "PO47_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and replace faulty or aging bladder tanks to restore proper water pressure regulation, protect pump systems, and ensure consistent water delivery throughout the home or business.\n---\nWhat You’re Solving:\n• Fluctuating or inconsistent water pressure\n• Frequent pump cycling or short cycling\n• Waterlogged tank causing pump strain\n• Leaks around tank fittings or connections\n• Tank not holding pressure or air charge\n• Corrosion or physical damage to the tank\n• Preventative replacement to avoid pump failure or system downtime",
"refId": "PO57_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose and thaw frozen water lines to restore water flow, prevent pipe damage, and protect property from potential flooding or burst pipe emergencies during cold weather conditions.\n---\nWhat You’re Solving:\n• No water flow at fixtures due to frozen pipes\n• Reduced water pressure or intermittent flow\n• Risk of pipe bursting from ice expansion\n• Cold spots or condensation on exposed piping\n• Inadequate insulation or heat tracing on vulnerable lines\n• Preventative maintenance to avoid future freeze-ups",
"refId": "PP1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nPrepare plumbing and water systems for freezing temperatures by inspecting, insulating, and draining vulnerable components to prevent damage, ensure system reliability, and protect property during winter months.\n---\nWhat You’re Solving:\n• Frozen or burst water lines due to cold exposure\n• Damage to outdoor spigots, irrigation systems, or exposed piping\n• Inefficient insulation around pipes and tanks\n• Lack of shut-off valves or drainage access points\n• Risk of costly emergency repairs during winter\n• Preventative maintenance to avoid seasonal failures",
"refId": "PP11_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInspect, rebuild, or replace RPZ backflow preventers in commercial plumbing systems to ensure safe water supply, prevent cross-contamination, and maintain compliance with health and plumbing codes.\n---\nWhat You’re Solving:\n• Leaking or malfunctioning RPZ valves\n• Failed annual backflow testing or inspection\n• Corrosion or wear of internal components\n• Water pressure issues due to valve failure\n• Non-compliance with local plumbing regulations\n• Preventative maintenance to avoid fines or health risks",
"refId": "PQ3_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInspect, service, and upgrade RPZ (Reduced Pressure Zone) backflow preventers in commercial plumbing systems to ensure water safety, system reliability, and compliance with health and plumbing regulations.\n---\nWhat You’re Solving:\n• Aging or outdated RPZ devices no longer meeting code\n• Leaking or malfunctioning valves causing water loss or pressure issues\n• Failed annual backflow testing or inspection\n• Risk of cross-contamination between potable and non-potable water\n• Inadequate sizing or configuration for current system demands\n• Preventative upgrades to avoid fines, shutdowns, or health hazards",
"refId": "PQ6_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nClear and restore water lines using high-pressure jetting to eliminate blockages, improve flow, and prevent future plumbing issues in residential or commercial systems.\n---\nWhat You’re Solving:\n• Slow or restricted water flow due to sediment or mineral buildup\n• Blocked or partially clogged water lines\n• Air pockets or pressure inconsistencies in plumbing systems\n• Contaminants affecting water quality\n• Preventative maintenance to avoid costly line replacements or emergency repairs\n• Preparation for system upgrades or pump replacements",
"refId": "PR1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nDiagnose, repair, or replace damaged sewer lines to restore proper drainage, prevent backups, and ensure long-term reliability of residential or commercial plumbing systems.\n---\nWhat You’re Solving:\n• Slow or backed-up drains\n• Foul odors from sewer gas leaks\n• Cracked, collapsed, or offset sewer pipes\n• Tree root intrusion or corrosion in older lines\n• Frequent clogs or standing water in yard cleanouts\n• Outdated materials (e.g., clay, cast iron) needing upgrade\n• Emergency response to sewer line failure or flooding",
"refId": "PR6_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInspect, diagnose, and repair damaged or deteriorated flue systems to ensure safe and efficient venting of combustion gases from fireplaces, furnaces, boilers, or water heaters in residential or commercial properties.\n---\nWhat You’re Solving:\n• Cracked or corroded flue liners\n• Blockages or buildup of soot, creosote, or debris\n• Improper draft or backflow of exhaust gases\n• Water intrusion or moisture damage inside the flue\n• Loose or missing chimney caps or termination fittings\n• Unsafe venting due to outdated or improperly sized flue systems\n• Code violations or failed inspections requiring correction",
"refId": "PT1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall a properly sized and code-compliant exhaust fan to improve ventilation, reduce humidity, and prevent mold and mildew buildup in residential or commercial bathrooms.\n---\nWhat You’re Solving:\n• Excess moisture leading to mold, mildew, or peeling paint\n• Foggy mirrors and lingering odors\n• Poor air circulation in bathrooms without windows\n• Outdated or noisy fans that don’t meet current energy standards\n• Code violations due to missing or improperly vented fans",
"refId": "PT9_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nThoroughly clean dryer vent systems to improve appliance efficiency, reduce fire risk, and ensure safe exhaust of moisture and lint from residential or commercial laundry areas.\n---\nWhat You’re Solving:\n• Excess lint buildup causing fire hazards\n• Longer drying times and increased energy use\n• Overheating or automatic shutoff of dryer\n• Moisture and heat buildup in laundry area\n• Blocked or disconnected vent ducts\n• Compliance with safety codes and insurance requirements",
"refId": "PT12_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall insulation around dryer vent ducts to improve energy efficiency, prevent condensation, and protect against temperature-related damage in residential or commercial laundry systems.\n---\nWhat You’re Solving:\n• Heat loss from uninsulated vent ducts\n• Condensation buildup leading to mold or mildew\n• Cold air drafts entering through vent lines\n• Reduced dryer efficiency and longer drying times\n• Compliance with building codes for venting in unconditioned spaces\n• Protection of vent ducts in attics, crawl spaces, or exterior walls",
"refId": "PT17_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nRemove and replace damaged or outdated vent stacks to restore proper air flow in the plumbing system, prevent sewer gas leaks, and ensure code compliance in residential or commercial buildings.\n---\nWhat You’re Solving:\n• Cracked, corroded, or leaking vent stacks\n• Sewer gas odors inside the building\n• Gurgling or slow-draining fixtures due to poor venting\n• Roof leaks around deteriorated vent penetrations\n• Improperly sized or installed vent stacks\n• Code violations or failed inspections\n• Aging materials (e.g., cast iron, galvanized steel) needing upgrade",
"refId": "PT22_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInstall or replace air admittance valves to improve plumbing venting, prevent sewer gas odors, and ensure proper drainage flow in residential or commercial plumbing systems—especially where traditional venting is impractical.\n---\nWhat You’re Solving:\n• Gurgling or slow-draining fixtures due to poor venting\n• Sewer gas odors from failed or missing venting\n• Lack of access to exterior venting (e.g., in remodels or interior walls)\n• Code compliance for island sinks, basement bathrooms, or additions\n• Malfunctioning or outdated AAVs that no longer seal properly\n• Preventative replacement to avoid plumbing backups or odor issues",
"refId": "PT32_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nClear and restore proper flow to the main sewer line of a home or business using approved tools and methods, accessed through an interior fixture (e.g., toilet or roof vent) when no exterior cleanout is available.\n---\nWhat You’re Solving:\n• Whole-home drainage issues (multiple fixtures backing up)\n• Gurgling or bubbling in toilets or tubs\n• Sewage backup or overflow\n• Odors from drains or fixtures\n• Preventative maintenance to avoid emergency backups",
"refId": "PA7_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nBreak down and flush away buildup in slow-draining fixtures using safe, approved chemical treatments to restore proper flow and prevent future clogs.\n---\nWhat You’re Solving:\n• Sticky buildup from soap, grease, hair, or organic matter\n• Slow draining sinks, tubs, or showers\n• Mild odors from drains\n• Early-stage clogs before they become full blockages\n• Preventative maintenance to keep drains flowing freely",
"refId": "PA10_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInspect, test, and adjust the pressure regulator valve to ensure safe and consistent water pressure throughout the home or business, preventing damage to plumbing fixtures and systems.\n---\nWhat You’re Solving:\n• High or fluctuating water pressure\n• Noisy pipes or water hammer\n• Premature wear on appliances and fixtures\n• Inconsistent water flow in showers, sinks, and toilets\n• Preventative maintenance to avoid leaks or burst pipes",
"refId": "PB1_problem"
},
"operation": "update"
},
{
"collection": "problems",
"data": {
"description": "Service Objective:\nInspect and ensure proper function of the expansion tank to regulate pressure changes in the plumbing system, protecting fixtures and preventing damage from thermal expansion.\n---\nWhat You’re Solving:\n• Excessive water pressure due to thermal expansion\n• Leaking water heaters or pressure relief valves\n• Noisy plumbing or water hammer\n• Premature wear on fixtures and appliances\n• Preventative maintenance to avoid costly repairs",
"refId": "PB4_problem"
},
"operation": "update"
}
]
}
]